Language and Governance
The language used in India for governance often resembles that of a "kingdom" rather than one of "people service," using terms like Rajya, sarkar, arasu, rather than jana seva.
Mindset of Governance
- There are ongoing debates on whether Indians are "served" or "ruled" by legislators, regulators, and administrators.
- The need for a mental shift towards public service is emphasized.
Transparency and Legal System
- In the digital age, the state should be transparent to its citizens. However, the opposite often occurs, as noted by, Taiwan's digital minister.
- The legal system is criticized for delivering justice slowly.
- Trust in the Election Commission has declined, with dissatisfaction ratings rising significantly according to Lok Niti CSDS data.
Administrative Challenges
- Citizens face procedural hurdles in everyday activities like license renewal and opening bank accounts.
- Concerns over the misuse of personal documents such as Aadhaar and PAN cards are prevalent.
- The Jana Vishwas Bills are viewed as reinforcing a "ruler" mentality.
Attitude Shifts for Better Governance
- There is a need for continuous freeing of citizens rather than sporadic changes.
- The government is seen as ambitious rather than aspirational, focusing more on public perception than internal reform.
- Public conscientiousness, characterized by dependability and discipline, needs reinforcement.
- Alignment between state and central governments is necessary to reduce internal conflicts.
Economic and Structural Reforms
- India faces a "Perry moment," requiring reform akin to historical changes in Japan during the 1860s.
- Previous simplification attempts, like single-window clearance, often fail due to underlying complexities.
- The manufacturing sector is hindered by numerous compliance requirements, impacting economic growth.
Conclusion
India must adopt a jana seva attitude to truly serve its citizens rather than rule over them. Otherwise, the current challenges and inefficiencies will persist, stalling progress and development.
