Intermediaries and Digital Platforms

Grievance Redressal Gaps: Current systems lack standardized formats, public statistics, and integration with data-protection laws.

• Develop a standardized, accessible, and multilingual grievance-redressal system.
• Introduce unique complaint tracking numbers and automatic escalation.
• Publish anonymized grievance statistics periodically.

OTT Content & Minor Exposure: Reliance on self-regulation fails to prevent minor access to age-inappropriate content.

• Establish an independent Post Release Review Panel of child development and legal experts.
• Mandate robust, technology-enabled age verification and parental controls.
• Impose strict penalties for non-compliance with classification norms.

Deceptive Offshore Ads: Online fraudulent advertisements targeting citizens lack robust identity validation.

• Implement mandatory digital document checks and live video identification.
• Mandate continuous monitoring using zero-trust framework principles.

Financial Crime and Investigations

Mule Accounts & Payment Fraud: Detecting sophisticated money mule networks requires broader fraud data integration.

• Fully operationalize the Central Payment Fraud Information Registry (CPFIR).
• Develop CPFIR as an interoperable, real-time registry for sector-wide threat analysis.

CBI Jurisdictional Limitations: States withdrawing general consent delays critical inter-state and transnational cyber investigations.

• Active MHA engagement with states to create a durable cooperation mechanism.
• Amend the DSPE Act, 1946 to empower the CBI to investigate major cybercrimes without state consent.

Slow Complaint-to-FIR Conversion: Manual delays in registering FIRs impede prompt recovery and refunding of defrauded money.

• Formulate a time-bound, nationwide roadmap through I4C to automatically convert NCRP complaints into e-FIRs.

Education, Awareness, and Legislative Reforms

Lack of Early Cyber Education: Cyber hygiene and safety programs are not consistently integrated at school levels.

• Develop a graded, mandatory cyber-safety curriculum from early grades to senior secondary across all boards.
• Deploy corresponding teacher-training modules and multilingual learning materials.

Outdated Legal Frameworks: Rapid technological shifts require swift, proactive legal adaptation.

• Establish a permanent, multidisciplinary mechanism to periodically review and update cyber laws.

Scattered Cybercrime Legislation: Cyber laws split across multiple statutes create enforcement and judicial challenges.

• Enact a comprehensive, unified, and technology-neutral cybercrime legislation.
• Set up a specialized Integrated Cybercrime Task Force with national jurisdiction.