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Services sectors feel ripple effects as West Asia crisis hits operations

16 Mar 2026
2 min

Impact of West Asia Crisis on India's Services Sector

The services sector in India is experiencing significant stress due to ongoing conflicts in West Asia, affecting various industries like aviation, hospitality, travel, e-commerce, logistics, and IT services. Below is a detailed breakdown of the impacts across different sectors:

Aviation

  • International flight cancellations have been made by all Indian carriers since February 28, impacting revenue, as these routes are typically more profitable.
  • Flights to Europe now face longer routes due to airspace closures, increasing fuel consumption.
  • The cost of aviation turbine fuel (ATF) has surged to $225.5 per barrel, a 167% increase, leading airlines to raise fuel surcharges.

Travel

  • The cost of international flights is expected to rise by 20-30%, influencing customer spending.
  • Potential shift in demand towards domestic tourism destinations, with increased searches for places like Goa, Pondicherry, Ooty, Kasauli, and Manali.
  • Travel of international delegates to India could be delayed if the conflict persists.

Hotels and Restaurants

  • LPG shortages are forcing businesses to seek alternative cooking methods, like induction cooktops and firewood.
  • Restaurants face price hikes of 20-30% ahead of the usual cycle due to increased LPG prices.
  • The National Restaurant Association of India (NRAI) suggests menu curtailment to conserve LPG usage.

Quick Commerce

  • Demand for electric cooking appliances has surged, causing shortages on platforms like Swiggy Instamart and Blinkit.
  • Cloud kitchens face operational pressures due to increased costs and LPG dependency.
  • Potential price rise of 25-30% for certain food items if the conflict continues.

Logistics

  • LPG shortages impact daily life of migrant workers, leading to workforce shortages in logistics operations.
  • Companies are offering incentives like attendance bonuses to maintain workforce stability.

IT Services

  • Although largely insulated, the sector might face delays in deal closures and project timelines due to regional uncertainty.
  • The depreciating rupee provides a financial cushion, improving operating margins by 20 to 40 basis points per 1% depreciation against the dollar.

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National Restaurant Association of India (NRAI)

An apex body representing the Indian restaurant industry. It plays a role in policy advocacy, addressing challenges faced by restaurateurs, and promoting the sector.

Cloud Kitchens

A food preparation and cooking facility set up exclusively for delivery-only meals. They operate without a physical storefront for customers and rely entirely on online orders.

Quick Commerce

A rapid delivery service model, often associated with the gig economy, that aims to deliver goods, typically groceries and essentials, within a very short timeframe, often under an hour or even minutes. This model places significant pressure on delivery workers.

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